On Saturday, Jan. 13 at 3:00 p.m., fire district leadership at Tualatin Valley Fire & Rescue (TVF&R) initiated Major Emergency Operations mode to prioritize and manage an extremely high call volume. Due to this high call volume and weather impacts to District operations, TVF&R also established an incident management team to support the ongoing event.
Major Emergency Operations mode involves the adoption of call prioritization: high-acuity calls will be prioritized over low-acuity calls. Callers requiring a fire or EMS response may experience increased response time if the call does not pose an immediate risk to life safety. TVF&R has established a Fire Defense Liaison (FDL) at Washington County Consolidated Communications Agency (WCCCA), the local 911 dispatch agency, to assist with call prioritization, and will continue to work with our agency partners in ensuring an effective response to the region.
Dispatchers are also receiving numerous calls for power lines or trees down in our service area. As a reminder, please report downed lines to PGE at 503-464-7777. If a tree falls on a residence, call 911 only if there is immediate threat of injury to you or another person. Otherwise, call the insurance provider to discuss removal and next steps.
TVF&R approves the use of all images included with this release for the purpose of news dissemination.
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